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275 Stirling Street PERTH WA 6000, PO Box 8013 Stirling St. PERTH WA 6849
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Triple A Care

HOME CARE PACKAGES (HCP) Level 1 - 4
Funded by Department of Human Services - MEDICARE

PDF file for CACP brochureCARE AND SUPPORT FOR OLDER AUSTRALIANS TO REMAIN AT HOME
Australian Asian Association of WA Inc. T/A Triple A Care assists clients in need to remain independent and supports them to live a quality life in their own homes or the homes of their loved ones by providing them Personal Care, support with household tasks, meal preparation, social support for essential activities and to access the community, in home respite, nursing services and gardening. This enables them to grow old gracefully and maintain quality of life and dignity. This Program is funded by the Commonwealth Government through the Home Care Package Program (HCP). Since February 2017 we have been able to provide Home Care Services Level 1 to 4. Triple A Care will administer and Coordinate the Package. We provide services to all clients assessed with a need for this service. At present we support clients from the general public, and from the following culturally and linguistically diverse communities such as India, Sri Lanka, Burma, Parkistan, Philippines, Malaysia, Indonesia, Singapore, Bangladesh, Thai, Latin America, Middle East and Russia.

Home and Care Packages are suited to people with complex care needs. They enable a person in need to deal with only one person who arranges all their necessary care instead of having to deal with a range of care providers.

COMMON QUESTIONS
Q : How does one access a Care Package?
A : A person needs to be approved by Aged Care Assessment Team (ACAT). ACAT can be contacted through your general practitioner, some health professionals and social workers. ACAT teams are based at most primary hospitals, Geriatric Centres or some Community Centres. They can visit people at home or in hospital. You can also contact them directly on 1800 500 853.


Q : Do I have to pay for ACAT assessment?
A : No, ACAT are government funded and team members will not charge you for visits.

Q : What types of services can I receive?
A : Depending on the assessment of the ACAT team, the package will be customised to suit ones requirements or needs. The package permits
Home Help - domestic cleaning, laundry, meal preparation
Personal Care - showering/grooming/washing
Personal Affairs - to assist in paying bills and documentation
Social Support - to do grocery shopping, to attend doctor’s appointment
Gardening

Q : Would I have to pay?
A : Yes, fees for care packages vary depending on the individual’s financial circumstances. This ongoing fee is agreed upon at the signing of the agreement between the service provider and the recipient of the service. The programme is obligated to charge fees in line with Home Care Standardized Fee Policy for the services it provides. For people on the maximum rate of pension it will not exceed 17.5% of the pension. This will however vary for those persons with other income and maybe liable for an income tested fee.

Do not hesitate to contact your HCP co-ordinator Manil De Mel on 08 9328 3435
for further details if you need any.
Additional Information can be obtained on 1800 500 853 toll free Aged Care Information line.

Privacy and Confidentiality
Triple A Care is committed to the principles outlined in the Privacy Act 1988 and its’ (Amendment 2001) and has in place procedures that ensure the privacy and confidentiality of client information is respected at all times.

 

Australian Asian Association, 275 Stirling Street Perth 6000
Tel: (08) 9328 7688, Tel: (08) 9328 6202, Fax: (08) 9227 8410